Priced by portfolio, not by seats.
Every plan has every feature. Plans differ only in how many properties you manage and how many texts are included.
In every plan
Questions
What counts as a property?
One address you manage. A block of ten flats where you manage all ten is ten; a block where you manage only the shared parts is one. A house let room by room is one. Properties in Trash don’t count, and one can’t be restored from Trash if that would take you over your plan’s limit.
What if I reach my limit?
You’re told when you try to add one too many. Nothing stops working and nothing is deleted. Moving up a plan lifts the limit at once, and you pay the difference for the rest of the period you’ve paid for.
Why are texts counted and email not?
An email costs a fraction of a penny; a text costs several pence, so we count texts. Each allowance is set well above ordinary use, and you can buy a pack of extra texts at any time. Packs don’t expire.
Is there a contract?
No minimum term on monthly plans. Cancel in Mendlet and you keep working to the end of the period you’ve paid for; we don’t refund part-months. Yearly plans run to the end of the year.
What if I stop paying?
Nothing is deleted straight away. The office app asks you to sort out billing, and you can still export everything. Contractors and tenants carry on as normal for a fortnight. An account left unpaid is deleted after 90 days, and we email you first (Terms 10.5).
Is VAT added?
No. Mendlet is not VAT-registered, so no VAT is charged: the price on the card is what you pay. If that ever changes, every price will say so before you pay anything more.
I manage more than the largest plan.
Tell us about your portfolio. We’ll agree a price, onboarding, importing what you have, and how you’d like to be invoiced. Your bespoke plan then appears in your account, ready to choose.
Not sure which plan?
Tell us how many properties you manage and we’ll say which fits.
Or email info@mendlet.com.