Terms of Service

1. Who we are and what these Terms cover

1.1 Mendlet is operated by Mendlet Ltd, a company registered in England and Wales under company number [COMPANY NUMBER — fill in on incorporation], with its registered office at [REGISTERED OFFICE ADDRESS — fill in on incorporation] ("Mendlet", "we", "us"). You can reach us at hello@mendlet.co.uk.

1.2 These Terms are a contract between us and the organisation that creates a Mendlet company account — a letting agent, property manager, landlord, housing provider or other business ("you", the "Customer"). By creating an account, or by using Mendlet after being given access by a Customer, you agree to them. If you are accepting on behalf of an organisation, you confirm you are authorised to bind it.

1.3 Part A (sections 1 to 20 and the Schedules) applies to Customers. Part B applies to tenants and contractors who use a portal that a Customer has provided to them. Where a Customer's own agreement with its tenants or contractors is inconsistent with Part B, that agreement governs the relationship between the Customer and those people; Part B governs their use of our software.

1.4 Mendlet is a business service. It is not offered to consumers, and the Consumer Rights Act 2015 does not apply to Customers. Tenants using the tenant portal are consumers of a service their landlord or agent has chosen to provide; Part B is written with that in mind and takes nothing from them that the law says they have.

2. Definitions

3. What Mendlet is — and is not

3.1 What it is. Mendlet is software for recording, organising and communicating about property repairs, inspections and maintenance. It lets you log jobs, assign them to contractors, schedule recurring work, receive repair reports from tenants, send reminders and updates by email and text, and keep a record of what happened.

3.2 What it is not. Mendlet is not a managing agent, a contractor, a surveyor, an inspector, a compliance service, a legal adviser or an emergency service. In particular:

• We do not carry out, arrange, supervise, inspect, certify or warrant any repair, inspection or other work. A job marked "Completed" in the Service means that somebody marked it completed; it is not our confirmation that work was done, done properly, or done at all.
• We do not decide, and are not able to decide, whether a repair is required by law, how urgent it is, or by when it must be done. The urgency the Service suggests for a tenant's report is generated from the tenant's own answers to fixed questions. It is a triage aid for your office. It is not a professional assessment and must not be treated as one.
• We do not monitor your account for compliance, missed deadlines, unanswered reports or anything else, and we owe you no duty to do so.
• We do not provide legal, safety or technical advice. Any descriptions, checklists, defaults or examples in the Service or on our website are general information, not advice on your situation.

3.3 The Service records and relays information. What is done with that information — whether a repair is ordered, when, by whom and to what standard — is decided by you.

4. Your account and the people you invite

4.1 You must give accurate details when you sign up and keep them up to date, and you must confirm the email address you register with before the Service will send messages on your behalf.

4.2 You are responsible for everyone who uses the Service under your account — your staff, the contractors you add, the tenants you invite — and for everything done through their access. That includes keeping sign-in details secret, removing people who should no longer have access, and telling us promptly at hello@mendlet.co.uk if you believe an account has been compromised.

4.3 You are responsible for the accuracy of Customer Data. Addresses, contact details, dates, phone numbers and email addresses drive everything the Service does; a reminder sent to a wrong address or a job booked at a wrong property is the result of the data, not of the Service.

4.4 Roles in the Service (owner, manager, viewer) are provided to help you manage access. Setting them correctly is your responsibility.

5. Your legal duties stay yours

5.1 Nothing in the Service transfers, reduces or shares any duty you owe under Applicable Housing Law or under any tenancy agreement, management agreement or contract with a landlord or a contractor. You remain solely responsible for meeting every one of those duties, including as to what work is done, when, by whom, and to what standard.

5.2 You must keep your own records of compliance — gas safety records, electrical installation condition reports, alarm checks, inspection reports, correspondence with tenants — in a form that does not depend on the Service being available. The Service can hold copies and help you find them, but it is not a substitute for records you control and can produce on demand. We recommend exporting your data regularly.

5.3 Where the law sets a time limit for responding to a hazard, investigating a complaint or completing a repair, it is your responsibility to know that limit, to track it and to meet it. The Service does not know which limits apply to which property or tenant, and does not undertake to track them for you.

5.4 You are responsible for telling your tenants how to reach you in an emergency and what to do if they cannot. The Service lets you display emergency numbers to tenants and prompts you to set them, but the numbers, and answering them, are yours.

6. Reminders, notifications and deadlines

6.1 The Service sends email and text messages — appointment reminders, digests, updates, sign-in codes — on your behalf and at your instruction. We will make reasonable efforts to send them when they are due.

6.2 We do not guarantee that any message is sent, delivered, delivered on time, or read. Delivery depends on Third-Party Services, on the recipient's provider and device, on the correctness of the address or number you entered, on your Plan's allowances not being exhausted, on your account being in good standing, and on the recipient not having blocked or unsubscribed. Any of these can stop a message without the Service being at fault.

6.3 A reminder is a convenience. It is not confirmation that a deadline exists, that it has been met, or that it has not been met. You must not rely on the Service as your only means of tracking any legal, contractual or safety deadline.

6.4 Scheduled work in the Service (recurring visits, digests, reminders) runs on a timetable that is approximate. The Service is designed so that delayed work is done late rather than not at all, but a delay of minutes or hours is normal operation, not a defect.

6.5 Text messages cost money and are subject to the allowances of your Plan. Where your allowance is used up, the Service may stop sending text messages until it is topped up, and will tell you so in the Service.

7. Contractors

7.1 Contractors in the Service are people and businesses you have chosen to add. We have no relationship with them, do not vet, approve, licence, insure or supervise them, and are not a party to any agreement between you and them or between them and your landlords or tenants.

7.2 You are responsible for satisfying yourself that each contractor is competent, qualified and insured for the work you give them — including, where the law requires it, registration with Gas Safe, membership of a competent-person scheme for electrical work, or equivalent — and for checking any certificate or report they produce.

7.3 Anything a contractor records in the Service — a status, a time, a note, a photograph — is their statement, not ours, and we do not verify it.

7.4 You are responsible for paying your contractors. The Service does not handle payments between you and them.

8. Tenants and the tenant portal

8.1 The tenant portal is a way for tenants of properties you manage to report repairs to you and follow what you do about them. When a tenant uses it, they are communicating with you. We provide the channel; you are the recipient and you are responsible for reading, assessing and acting on what arrives.

8.2 The portal asks a tenant fixed questions about a problem and suggests an urgency from the answers. That suggestion is generated automatically, without human judgement, from what the tenant chose to say. It is provided to help your office decide what to look at first. It is not a safety assessment, it is not our opinion, and it may be wrong in either direction. You must apply your own judgement to every report.

8.3 The portal is not an emergency service and is not monitored by us. You must make sure your tenants know how to report an emergency to you directly and when to call the emergency services or a utility's emergency line, and the portal displays whatever emergency information you provide for that purpose.

8.4 You are responsible for inviting the right tenants to the right properties, for removing access when a tenancy ends, and for the lawfulness of the information you hold about them.

9. Fees, trials and payment

9.1 The fees for the Service, and the allowances included in each Plan, are those shown in the Service or agreed with you in writing. All fees are stated exclusive of VAT, which is charged where applicable.

9.2 Where we offer a free trial, it is for evaluation. We may limit what a trial account can do, and we may close trial accounts that are inactive or that we reasonably believe are not being used to evaluate the Service.

9.3 Subscriptions are billed in advance for each billing period. Usage beyond your Plan's allowances (for example text messages) may be charged in arrears at the rates shown in the Service, or may be limited until the next period, as the Service indicates.

9.4 If a payment is not made when due, we may, after notice, suspend your access until it is. Suspension does not end this agreement or your obligation to pay for the period.

9.5 We may change fees or allowances by giving you at least 30 days' notice by email or in the Service. Changes take effect from your next billing period after the notice. If you do not accept a change you may end this agreement before it takes effect.

9.6 Fees paid are not refundable except where these Terms or the law say otherwise.

10. Your data

10.1 Customer Data belongs to you. You grant us the licence we need to host, process, transmit, display and back it up in order to provide the Service, and for no other purpose.

10.2 For personal data within Customer Data — about tenants, contractors, landlords and your staff — you are the controller and we are your processor. Schedule 1 sets out the data processing terms that apply. For personal data about you as our customer, and about visitors to our website, we are the controller, and our Privacy Notice explains what we do.

10.3 You are responsible for having a lawful basis to collect and use the personal data you put into the Service, for giving the people concerned any information the law requires, and for responding to their requests. We will help you do that as Schedule 1 describes.

10.4 You can close your account from within the Service, in Settings. Closing sets a date 30 days ahead: until that date the account works normally so that you can export your data and change your mind, and on that date we destroy Customer Data as described below. You can export your data from the Service at any time while your account is open — as a spreadsheet with a sheet for each kind of record, or as a single complete file, covering properties, landlords, tenancies, jobs and their history, recurring visits, contractors, tenant reports, messages, inspections, your settings and the activity log; photographs remain in the Service and are listed in the export by reference. Do this before you close your account. Within 30 days after termination we will delete Customer Data from the live Service, and from backups as they cycle out, except where we are required by law to keep it or where it has been anonymised.

10.5 We use sub-processors to run the Service. They are listed in Schedule 1 and in the Privacy Notice, and we will give you notice of changes.

11. Acceptable use

11.1 You must use the Service only for managing property repairs and maintenance for properties you have the right to manage, and in accordance with Schedule 2.

11.2 You must not use the Service to send unsolicited marketing, to harass anyone, to store or transmit unlawful material, to try to gain access to another customer's data, to interfere with the Service or its infrastructure, to resell it, or to build a competing product from it.

11.3 We may suspend access, remove content or terminate this agreement immediately if we reasonably believe Schedule 2 has been breached.

12. Availability, support and changes

12.1 We aim to keep the Service available at all times and will make reasonable efforts to do so, but we do not promise any particular level of availability, response time or uptime unless we have agreed one with you in a separate written service level agreement. The Service depends on Third-Party Services and on the public internet, neither of which we control.

12.2 We may take the Service down for maintenance. Where we can, we will do so outside UK business hours and tell you in advance.

12.3 Support is provided by email at hello@mendlet.co.uk during UK business hours. We will respond as quickly as we reasonably can.

12.4 We improve the Service continually and may add, change or remove features. We will not remove a core capability — recording jobs, assigning contractors, receiving tenant reports, exporting your data — without at least 30 days' notice.

12.5 We keep backups for disaster recovery. Backups are ours, for restoring the Service as a whole; they are not a per-customer archive and cannot be used to undo individual actions you or your Users take.

13. Intellectual property

13.1 The Service, its software, design, text, brand and documentation are owned by us or our licensors and are protected by law. You get a non-exclusive, non-transferable right to use the Service for the term of this agreement in accordance with it. Nothing transfers ownership of any of it to you.

13.2 You may use the Mendlet name and mark only as the Service itself displays them (for example the "Powered by Mendlet" line on your tenant portal). You must not remove or obscure it.

13.3 If you send us suggestions or feedback, we may use them without obligation to you.

14. Confidentiality

14.1 Each of us will keep the other's confidential information — information that is marked confidential or that a reasonable person would understand to be confidential — secret, use it only for the purposes of this agreement, and disclose it only to people who need it and are bound to keep it confidential. Customer Data is your confidential information.

14.2 This does not apply to information that is public through no fault of the recipient, that the recipient already lawfully had, or that must be disclosed by law or a court, in which case the recipient will, where lawful, tell the other party first.

15. Warranties and disclaimers

15.1 We warrant that we will provide the Service with reasonable care and skill and substantially as described in the Service. If we breach this warranty, your remedy is for us to correct the problem within a reasonable time or, if we cannot, to refund the fees you paid for the affected period. This is your only remedy for that breach.

15.2 Except as set out in 15.1, the Service is provided as is and as available. To the fullest extent the law allows, we exclude every other warranty, condition and term, express or implied, including any that the Service will be uninterrupted, error-free or secure; that it will meet your requirements; that it will achieve any particular result; or that using it will bring you into, or keep you in, compliance with Applicable Housing Law or any other law.

15.3 Information in the Service that originates from Third-Party Services — addresses, map positions, delivery reports — is provided as we receive it and we do not warrant its accuracy.

16. Limitation of liability

16.1 What we never exclude. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to limit or exclude.

16.2 What we are not liable for. Subject to 16.1, we will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise, for any of the following, however caused and even if foreseeable:

• loss of profit, revenue, business, contracts, rent or anticipated savings;
• loss of, damage to or corruption of data, except to the extent caused by our breach of Schedule 1;
• loss of goodwill or reputation;
• any fine, penalty, rent repayment order, compensation award, sanction or other sum imposed on you by a court, tribunal, ombudsman, regulator, local authority or other body;
• any claim made against you by a tenant, landlord, contractor or other third party, including any claim arising from a repair or inspection that was delayed, missed, not ordered, done badly or not done, or from a hazard that was not addressed;
• any loss arising from a message not being sent, not being delivered, being delivered late, or being sent to the wrong recipient because of details you or your Users entered;
• any loss arising from the acts or omissions of a contractor, tenant, landlord or other User, or of a Third-Party Service;
• any loss arising from your reliance on a suggested urgency, reminder, default, checklist or other output of the Service in place of your own judgement or a professional's; or
• any indirect, special or consequential loss.

16.3 The cap. Subject to 16.1 and 16.2, our total liability to you arising out of or in connection with this agreement, in any twelve-month period, will not exceed the total fees you paid us for the Service in the twelve months immediately before the event giving rise to the claim, or £100 if that is greater.

16.4 You acknowledge that the fees reflect this allocation of risk, that the Service is one tool among several you use to run your business, and that you remain responsible for the decisions the Service helps you record.

16.5 Each of the exclusions and limits in this section is separate. If any is found to be unenforceable, the others still apply.

17. Your indemnity to us

You will indemnify us and keep us indemnified against every loss, liability, cost and expense (including reasonable legal fees) we incur as a result of any claim, complaint or action by a third party — including a tenant, landlord, contractor, regulator or local authority — arising out of or in connection with: your or your Users' use of the Service; Customer Data; your breach of these Terms; or your breach of Applicable Housing Law or any other law, except to the extent the claim is caused by our breach of this agreement.

18. Term, suspension and termination

18.1 This agreement starts when you create an account and continues until it is ended under this section.

18.2 You may end it at any time from within the Service or by emailing us. Ending it does not entitle you to a refund of fees already paid for the current period, unless section 9.5 or 12.4 applies.

18.3 We may end it on 30 days' notice for any reason. We may suspend or end it immediately if you materially breach these Terms and (where the breach can be fixed) do not fix it within 14 days of our telling you; if you breach Schedule 2; if fees remain unpaid 14 days after we have told you they are overdue; or if you become insolvent.

18.4 On termination your right to use the Service ends, and section 10.4 applies to your data. Sections that by their nature should survive — including 5, 10.4, 13, 14, 16, 17 and 20 — survive.

19. Changes to these Terms

We may change these Terms. If a change is material we will give you at least 30 days' notice by email or in the Service, and the change will apply from the end of that notice. If you do not accept a material change you may end this agreement before it takes effect, and we will refund any fees you have paid for the period after the date you end it. Continuing to use the Service after a change takes effect means you accept it. The current version is always at mendlet.co.uk/terms.

20. General

20.1 Entire agreement. These Terms, the Schedules and the Privacy Notice are the whole agreement between us about the Service, and replace anything said or written before. Neither of us relies on any statement not set out in them.

20.2 Assignment. You may not transfer this agreement without our written consent. We may transfer it to a successor to our business on notice to you.

20.3 Events beyond our control. We are not liable for any failure or delay caused by something beyond our reasonable control, including failure of a Third-Party Service, of the internet, or of power or telecommunications, and including strikes, epidemics, government action and acts of God.

20.4 Notices. Notices to us go to hello@mendlet.co.uk. Notices to you go to the email address of your account's owner, and are treated as received the next working day.

20.5 Severability. If any part of these Terms is found invalid or unenforceable, the rest continues in full, and the invalid part is treated as replaced by a valid one that comes as close as possible to its intent.

20.6 Waiver. Neither of us waives a right by failing to exercise it or by delay.

20.7 Third parties. Nobody other than you and us has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

20.8 Relationship. We are independent contractors. Nothing here makes either of us the agent, partner or employee of the other.

20.9 Law and courts. These Terms and any dispute arising from them, including non-contractual disputes, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Part B — Terms for tenants and contractors using a portal

B.1 Who this is for. If you are a tenant using the tenant portal, or a contractor using the contractor portal, your landlord, letting agent or the business that gave you a job (the "Customer") has chosen to use Mendlet and has given you access. This Part explains what Mendlet is and how it may be used. It does not change your tenancy agreement or your contract with the Customer, and it does not charge you anything.

B.2 Who you are talking to. When you report a repair, send a message, update a job or upload a photograph, you are communicating with the Customer, not with Mendlet. We provide the software; the Customer reads and acts on what you send. Mendlet does not carry out repairs, decide what is repaired, or supervise anyone who does.

B.3 Emergencies. The portal is not an emergency service and is not monitored around the clock by anyone. If there is a danger to life, a fire, a gas smell, a serious leak into electrics or a flood, call 999 or the relevant emergency line first (for gas, the National Gas Emergency Service on 0800 111 999), then contact the Customer by the emergency route they have given you. The tenant portal shows the emergency numbers your landlord or agent has provided; those are theirs to keep correct.

B.4 The urgency shown to tenants. When you report a problem, the portal may say it has been recorded as routine, urgent or an emergency. That label is produced automatically from the options you picked. It is there to help the office sort its work. It is not a promise about how quickly anything will happen, and it is not advice about your safety.

B.5 Your account. Tenants sign in with a code sent by email; contractors sign in with an email address and password, or through a link the Customer sends. Keep your sign-in details to yourself, and tell the Customer if you think somebody else has used them. The Customer controls who has access and can remove it; if you can no longer sign in, contact them.

B.6 What you may do. Use the portal only for the property, tenancy or jobs it was given to you for. Do not upload anything unlawful, abusive, or that you do not have the right to share (for example photographs of other people without their agreement). Do not try to access anyone else's information or interfere with the software.

B.7 Your information. The Customer is the data controller for the information you enter, and their privacy notice applies to it. Mendlet processes it on their behalf; our Privacy Notice explains how. To exercise your rights over your information, contact the Customer; if you contact us instead, we will pass your request to them and help them answer it.

B.8 Our responsibility to you. We provide the portal with reasonable care and skill. We are not responsible for what the Customer, a landlord or a contractor does or does not do in response to what you send. Nothing in this Part limits any right you have under the law as a consumer, or our liability for death or personal injury caused by our negligence, or for fraud.

Schedule 1 — Data processing terms

These terms apply where we process personal data within Customer Data as your processor, and are intended to meet Article 28 of the UK GDPR.

S1.1 Subject matter and duration. Processing of personal data about tenants, occupiers, landlords, contractors and your staff, for the purpose of providing the Service to you, for the term of the agreement and the deletion period in section 10.4.

S1.2 Nature and purpose. Storage, organisation, display, transmission (email and text), backup and deletion of the data, so that you can manage repairs, inspections, contractors and tenant communication.

S1.3 Types of data and data subjects. Names, contact details, addresses, tenancy and property information, repair reports and messages, photographs and videos, contractor details and qualifications you record, and the records the Service creates about them. Data subjects: tenants and occupiers, landlords, contractors and their staff, and your staff.

S1.4 Our obligations. We will: (a) process personal data only on your documented instructions, which are these Terms and your use of the Service, unless the law requires otherwise, in which case we will tell you first where we lawfully can; (b) ensure people processing the data are bound by confidentiality; (c) take appropriate technical and organisational measures to protect it, including encryption in transit, isolation of each Customer's data, access controls, and rate-limited authentication; (d) engage sub-processors only under S1.6; (e) help you respond to data subjects’ requests: the Service lets you export everything you hold, and lets you erase one tenant’s personal details in a single action while keeping the property’s repair history, and beyond that we will help where reasonably possible; (f) help you meet your obligations on security, breach notification, impact assessments and consultation, taking into account the nature of the processing and the information available to us; (g) tell you without undue delay after becoming aware of a personal data breach affecting your data; (h) at the end of the agreement, delete the data as section 10.4 describes, and let you export it beforehand; (i) make available the information reasonably necessary to demonstrate compliance with this Schedule, and allow audits by you or an auditor you appoint, on reasonable notice, no more than once a year unless required by a regulator, at your cost and subject to confidentiality.

S1.5 Your obligations. You warrant that you have a lawful basis for the processing you instruct, have given data subjects the information the law requires, and that your instructions comply with data protection law. You are responsible for the accuracy of the data and for what your Users do with it.

S1.6 Sub-processors. You authorise us to use the following sub-processors, and any successor providing equivalent services: Cloudflare, Inc. (hosting, database, file storage, key-value storage, network); Cloudflare Workers AI (Cloudflare, Inc. — translating text inside the contractor and tenant portals, where somebody has chosen a language other than English; it runs on the same Cloudflare account as the rest of the Service); ActiveCampaign / Postmark (transactional email; United States); Twilio Inc. (text messages, where you enable them; United States and EU); Stripe Payments Europe, Ltd. (taking subscription payments from you and holding the billing records that go with them — this concerns whoever pays for your account, never a tenant or a contractor; Ireland, with onward transfer to Stripe, Inc. in the United States); Google LLC (turning a property address into a map pin, and map imagery; United States — see S1.6.1); and Ordnance Survey (the same, from the UK address register; United Kingdom — see S1.6.1). We will give you at least 30 days’ notice before adding or replacing a sub-processor, by updating the Privacy Notice and notifying you in the Service or by email. If you reasonably object on data protection grounds and we cannot resolve it, you may end the agreement.

S1.6.1 Where an address goes, and who asks. To place a property on a map the Service looks the address up. What is sent is the property’s address line, its town and its postcode — and nothing else: no name, no tenancy, and nothing from a repair report. It happens when a property is saved or imported and has no pin yet, and when a User presses “Find address”. The lookup is made by our servers with our own keys: there is no per-customer key and no arrangement of yours with any of these providers. Where the deployment holds a Google key, Google LLC is asked first for every Customer, so a UK address you save is sent by us, on our own account, to Google in the United States (S1.7 covers that transfer); Ordnance Survey is asked next where we hold an OS key. Both are sub-processors and are listed in S1.6. Map imagery is requested by the browser of the User looking at the map, from Google, Ordnance Survey or OpenStreetMap depending on which keys the deployment holds, so that User’s IP address reaches the provider too. OpenStreetMap Foundation (Nominatim and tile servers) and postcodes.io are asked only when no paid provider has answered with a building; they are public services we have no contract with, so they are not sub-processors, and we do not describe them as such. If you would rather none of this happened at all, turn the map off in Settings (“Maps and address lookup”); with it off no address is sent to any of them, by us or by a User’s browser, and the Service works without it.

S1.7 International transfers. Our sub-processors operate global infrastructure. Where personal data is transferred outside the UK, we ensure an appropriate safeguard is in place — an adequacy regulation, the UK International Data Transfer Agreement or Addendum, or another mechanism recognised under UK GDPR — and we will tell you about the mechanism on request.

S1.8 Liability. Each party's liability under this Schedule is subject to section 16, except that nothing limits a party's liability for a fine or penalty imposed on the other by a supervisory authority to the extent caused by that party's breach of data protection law.

Schedule 2 — Acceptable use

You and your Users must not, and must not attempt to:

• use the Service for any property you do not have the right to manage, or for any purpose other than managing property repairs, inspections and maintenance;
• send messages through the Service that are unsolicited marketing, or that are threatening, abusive, defamatory or unlawful;
• upload material that is unlawful, infringes anyone's rights, or contains malicious code;
• access, or try to access, data belonging to another Customer, or any part of the Service you have not been given access to;
• probe, scan, test the vulnerability of, or circumvent any security or rate-limiting measure of the Service;
• use automated means to access the Service other than through interfaces we document for that purpose;
• impose an unreasonable load on the Service or its infrastructure;
• copy, modify, reverse-engineer, decompile or create derivative works of the Service, except where the law allows despite this clause;
• resell, sublicense, rent or otherwise make the Service available to third parties, other than to your own Users;
• remove or alter any notice, brand or attribution in the Service; or
• use the Service in breach of any law.

We may investigate suspected breaches and take any action we consider appropriate, including removing content, suspending or terminating access, and reporting unlawful activity to the authorities.

Mendlet Ltd · [COMPANY NUMBER — fill in on incorporation] · [REGISTERED OFFICE ADDRESS — fill in on incorporation] · hello@mendlet.co.uk · Data protection enquiries: privacy@mendlet.co.uk